EPISODE 214

Refunds, defaults and tricky money conversations

Ever had someone demand a refund out of the blue? Or had a client just… stop paying?

This week on Chill & Prosper, we’re diving into the messy middle of running a business—those awkward money convos we all face eventually. 

I’m answering questions about refunds, payment defaults, and how to protect your boundaries without losing your mind (or your income).

Here’s what we cover:
✨ When to stand your ground vs. give the refund
✨ How to handle clients who default on payment plans
✨ Ways to automate, protect yourself, and still stay human
✨ The sneaky mindset blocks that make money convos harder than they need to be

You don’t have to be a robot—or a pushover. You’re allowed to run your business your way, and yes, you’re allowed to ask for your money.